PRIVACY
Privacy Policy
Last updated: 3 August 2026
Bocan & Co respects your privacy and is committed to handling personal information responsibly, lawfully and transparently.
This Privacy Policy explains how personal information may be collected and processed when you visit bocanandco.com or contact Bocan & Co.
1. Who we are
Bocan & Co is the trading name used by an independent business based in the United Kingdom.
References in this policy to “Bocan & Co”, “we”, “us” or “our” mean the operator of this website.
For privacy-related enquiries, contact:
Email:info@bocanandco.com
Website:www.bocanandco.com
2. Information we may process
Bocan & Co does not currently provide user accounts, newsletter registration, customer accounts or online checkout facilities.
We may process limited personal information in the following circumstances.
Email correspondence
If you contact us by email, we may receive:
Your name
Your email address
The contents of your message
Any information or documents you choose to provide
Please avoid sending sensitive personal information unless it is necessary for your enquiry.
Website operation
Our website is hosted by Squarespace.
Squarespace may process technical information required to deliver, operate, maintain and secure the website. Depending on your browser, device and cookie choices, this may include:
IP address
Browser and device information
Operating system
Date and time of access
Pages requested
Referring website
Security and diagnostic information
Cookie preferences
Website analytics
Squarespace analytics and performance cookies may be used only where you have accepted non-essential cookies through the website’s cookie banner.
Where you decline non-essential cookies, those cookies are restricted, although limited technical information may still be processed where necessary to operate and secure the website.
3. How we use personal information
We may use personal information where reasonably necessary to:
Respond to enquiries
Communicate with people who contact us
Maintain and secure the website
Diagnose technical problems
Prevent misuse, fraud or security incidents
Understand website performance where consent has been given
Comply with legal obligations
Establish, exercise or defend legal claims
We do not sell or rent personal information.
We do not currently use personal information for direct marketing, behavioural advertising, automated decision-making or profiling.
4. Lawful bases for processing
Where UK data protection law applies, we rely on one or more of the following lawful bases.
Legitimate interests
We may process limited personal information where necessary for our legitimate interests in:
Operating and protecting the website
Responding to genuine enquiries
Managing ordinary business correspondence
Preventing fraud or misuse
Establishing, exercising or defending legal rights
We consider whether these interests are proportionate and whether they affect your rights and freedoms.
Consent
We rely on consent where you:
Accept optional analytics or performance cookies
Expressly agree to another optional use of your information
You may withdraw consent at any time through the website’s cookie-preference controls or by contacting us.
Legal obligation
We may process or disclose information where necessary to comply with applicable law, a court order, regulatory requirement or lawful request.
5. Cookies and similar technologies
This website uses necessary cookies and similar technologies that allow Squarespace to securely provide and operate the website.
Necessary cookies may be used without consent where they are strictly required for functions such as security, network management and remembering privacy preferences.
Optional analytics and performance cookies are restricted unless you accept them through the cookie banner.
You can use the cookie banner to:
Accept optional cookies
Decline optional cookies
Manage or change your preferences
You may also block or delete cookies through your browser settings. Blocking necessary cookies may affect how parts of the website operate.
Third-party services or embedded content may use their own cookies. Where such services are introduced, this policy and the website’s cookie information will be updated as appropriate.
6. Sharing personal information
We do not sell or rent personal information.
Personal information may be processed or disclosed to the following categories of recipient where necessary:
Squarespace, as the website hosting and analytics provider
Email, domain and technology service providers
Professional advisers, including legal or technical advisers
Public authorities, regulators, courts or law-enforcement bodies where disclosure is legally required
A purchaser or successor if the business or relevant assets are transferred, subject to appropriate confidentiality and legal safeguards
These providers may process information to deliver their services, maintain security and comply with applicable legal obligations.
7. International processing
Some technology providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we expect the relevant provider to use a lawful transfer mechanism, such as:
A UK adequacy regulation
Appropriate contractual safeguards
Another transfer mechanism permitted under UK data protection law
Further information about a provider’s international-processing arrangements is normally available in that provider’s privacy documentation.
8. How long information is retained
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Unless a longer period is required for legal, contractual, security or dispute-resolution purposes:
General email enquiries will normally be retained for up to 24 months after the matter is concluded.
Cookie preferences will be retained for the period necessary to remember and apply your choices.
Technical and security information will be retained according to operational requirements and the retention practices of the relevant service provider.
Records needed to establish, exercise or defend legal claims may be retained for the applicable limitation period.
Information that is no longer required will be deleted, anonymised or securely disposed of where reasonably practicable.
9. Your rights
Depending on the circumstances and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your information
Request restriction of processing
Request transfer of certain information
Withdraw consent where processing is based on consent
Object to processing based on legitimate interests
Make a complaint to the Information Commissioner’s Office
You have the right to object at any time to processing based on legitimate interests.
Some rights are subject to legal conditions and exemptions.
To exercise a privacy right, contact:
We may request sufficient information to verify your identity and understand your request.
You may also complain to the UK Information Commissioner’s Office if you believe your information has been handled unlawfully.
10. Third-party links
This website may contain links to websites, services or platforms operated by third parties.
Bocan & Co does not control those third parties and is not responsible for their content, security or privacy practices.
You should review the privacy policy of any third-party website or service before providing personal information.
11. Under-18s
This website is intended for an adult audience and is not designed for or directed at individuals under the age of 18.
Bocan & Co does not knowingly seek to collect personal information from anyone under 18.
If you believe that an individual under 18 has provided personal information to us, please contact info@bocanandco.com so that the matter can be reviewed and, where appropriate, the information deleted.
12. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no website, email transmission or electronic storage service can be guaranteed to be completely secure.
You should take appropriate care when deciding what information to send by email.
13. Changes to this policy
We may update this Privacy Policy when:
The website or its features change
New service providers are introduced
We begin collecting information in new ways
Legal or regulatory requirements change
Bocan & Co’s legal structure changes
The latest version will be published on this page with an updated revision date.
14. Contact
For questions about this Privacy Policy, the use of personal information or your privacy rights, contact:
Bocan & Co
Email:info@bocanandco.com